Significant Web Disruption Hits Numerous Websites and Apps

A widespread online outage has impacted numerous online platforms and apps around the world, with users reporting troubles connecting to the web due to difficulties at the online infrastructure system.

The impacted platforms encompass the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, as well as several Amazon-owned services such as its main retail website and the Ring doorbell company.

In the UK, Lloyds bank was disrupted along with its branches the bank Halifax and Bank of Scotland, with also reports of issues accessing the HMRC site on the start of the week. Also in the UK, several Ring device owners used networks to state their home gadgets were not working.

In the UK alone, notifications of issues on specific applications reached the thousands for each platform.

The company stated that the issue originated in the eastern region of the United States at Amazon Web Services, a division that offers vital web infrastructure for numerous firms, who utilize resources on AWS infrastructure. AWS is the most extensive cloud computing service.

Just after the start of the day (PDT) in the United States (morning UK time), Amazon confirmed “higher problem frequencies and latencies” for Amazon's platforms in a area on the eastern US of the US. The cascading impact was seen to affect platforms globally, and the Downdetector site indicating issues with the same sites in various regions.

The outage tracker Thousand Eyes, a service that tracks internet outages, additionally noted a surge in outages on the start of the week, including several cases located in Virginia, the region of the eastern US data center where the company stated the issues began.